Shipping Policy | Zenith Perfection
Effective Date: January 15, 2025

At Zenith Perfection, we are committed to ensuring that your orders are shipped in a timely and secure manner. This Shipping Policy outlines the terms and conditions related to the processing, shipping, and delivery of your products. By placing an order with us, you agree to the terms outlined below.

1. Shipping Methods

We offer several shipping methods to ensure your order reaches you as quickly as possible. The available shipping options include:

  • Standard Shipping: Delivery within 5-7 business days (for domestic orders).
  • Expedited Shipping: Delivery within 2-3 business days (available for select products and locations).
  • Overnight Shipping: Next-day delivery (available for urgent or time-sensitive orders).

For international shipments, shipping times will vary depending on the destination and shipping method chosen.

2. Shipping Charges

Shipping charges are calculated based on the size, weight, and destination of your order. The final shipping cost will be provided at checkout before you complete your purchase.

  • Free Shipping: We offer free standard shipping on orders over a certain amount. The eligibility threshold for free shipping will be indicated during the checkout process.
  • Additional Fees: In some cases, shipping charges may include handling fees, packaging costs, or other surcharges, depending on the specific product or service.

3. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days of receipt. Custom or special orders may require additional processing time, which will be communicated to you at the time of order placement.
  • Order Confirmation: After placing your order, you will receive a confirmation email with the details of your purchase and estimated delivery time.

4. Shipping Restrictions

  • Domestic Shipping: We ship to all locations within the United States. Certain restrictions may apply to remote or hard-to-reach areas.
  • International Shipping: We offer international shipping to select countries. Shipping times and charges will vary based on the destination. Customers are responsible for any customs duties, taxes, or additional fees that may apply upon arrival in their country.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery through the carrier’s website.

6. Delivery Delays

While we strive to ensure timely delivery, we cannot be held responsible for delays caused by external factors such as:

  • Severe weather conditions
  • Carrier delays
  • Customs inspections (for international orders)
  • Public holidays or other unforeseen circumstances

If there are any significant delays, we will notify you as soon as possible and provide an updated estimated delivery date.

7. Missing or Damaged Items

If your order arrives damaged or is missing items, please contact our customer service team within 7 days of receiving your package. We will assist you in resolving the issue by either sending a replacement or issuing a refund, depending on the circumstances.

  • Damaged Goods: If the packaging is visibly damaged upon arrival, please take photos and keep the packaging for investigation purposes.

8. Return and Exchange Policy

If you wish to return or exchange an item, please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return. Please note that some items may not be eligible for return due to hygiene or customization reasons.

9. Address Accuracy

It is the responsibility of the customer to provide accurate and complete shipping information at the time of order placement. Zenith Perfection is not responsible for delays or issues arising from incorrect shipping addresses. If you notice an error in your shipping details, please contact us as soon as possible to correct it before the order is processed.

10. Changes to Shipping Policy

Zenith Perfection reserves the right to update or modify this Shipping Policy at any time. All changes will be posted on this page, and any modifications will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed of any updates.

11. Contact Information

For any questions or concerns regarding shipping, please contact our customer support team:

Thank you for shopping with Zenith Perfection. We appreciate your business and are committed to providing you with a smooth and efficient shipping experience.